Algo 4102 AuxBox USB User's Guide

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Summary of Contents

Page 1 - Installation and User Guide

Installation and User Guidefor Client Call Recorderand AuxBox Hardware 4102 Digital AuxBox 4105 Analog AuxBox 5006 Centrex AuxBoxAlgo Client

Page 2 - Table of Contents

Save ModesClient Call Recorder Installation and User Guide 7Recording Indication and ConfirmationClient Call Recorder provides several visual (flashin

Page 3

Software Overviewwww.algosolutions.com 8Software OverviewClient Call Recorder is made up of two different program components:1. Interface program2. Re

Page 4 - Alerting

Software OverviewClient Call Recorder Installation and User Guide 9Toolbars and Menus In all three views, the Client Call Recorder Interface contains

Page 5

Software Overviewwww.algosolutions.com 10The Recording system can be turned on or off through the Client Call Recorder Interface (Tools>Recording S

Page 6 - Quick Start

View DescriptionClient Call Recorder Installation and User Guide 11View DescriptionCall List ViewThe Call List View is the primary screen used in Clie

Page 7 - Interface

View Descriptionwww.algosolutions.com 12• Each column is resizable. Just click on the border between two column headings and drag to the desired size.

Page 8 - Save Modes

View DescriptionClient Call Recorder Installation and User Guide 13Call Statistics ViewClient Call Recorder keeps track of your telephone usage and ca

Page 9

View Descriptionwww.algosolutions.com 14Call Finder ViewSearching is probably one of the most powerful features of the Client Call Recorder. Clicking

Page 10 - Completed Recording

Description of Call Record FunctionsClient Call Recorder Installation and User Guide 15Description of Call Record FunctionsClient Call Recorder provid

Page 11 - Software Overview

Description of Call Record Functionswww.algosolutions.com 16EmailCall records may be easily emailed as attachments by simply highlighting one or more

Page 12 - Context menus

www.algosolutions.comTable of ContentsTable of ContentsAbout Client Call Recorder Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 13

Description of Call Record FunctionsClient Call Recorder Installation and User Guide 17Add CommentsAdding comments to a call record not only helps sum

Page 14 - View Description

Description of Call Record Functionswww.algosolutions.com 18Quick FindThe Quick Find function allows you to search all the fields in the displayed cal

Page 15

Description of Call Record FunctionsClient Call Recorder Installation and User Guide 19CopyAllows you to copy selected call records to a different dir

Page 16

Configuring Client Call Recorder (Options Description)www.algosolutions.com 20Configuring Client Call Recorder (Options Description)Numerous configura

Page 17 - Call Finder Search

Configuring Client Call Recorder (Options Description)Client Call Recorder Installation and User Guide 21Encoding and Storage RequirementsClient Call

Page 18

Configuring Client Call Recorder (Options Description)www.algosolutions.com 22Call ListDisplay Settings Display Settings control how many recent calls

Page 19

Configuring Client Call Recorder (Options Description)Client Call Recorder Installation and User Guide 23Hot KeysHot Keys are convenient keys you can

Page 20

Configuring Client Call Recorder (Options Description)www.algosolutions.com 24Phone Hot Keys Phone Hot Keys allow you to conveniently save or protect

Page 21

Configuring Client Call Recorder (Options Description)Client Call Recorder Installation and User Guide 25• For 4105 Analog AuxBox: With analog telepho

Page 22

Configuring Client Call Recorder (Options Description)www.algosolutions.com 26Automatic DeleteTo help manage call record files, Client Call Recorder i

Page 23

Client Call Recorder Installation and User GuideTable of Contents4105 Analog AuxBox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 24 - Table 1: Recording Capacity*

Configuring Client Call Recorder (Options Description)Client Call Recorder Installation and User Guide 27Call StorageCall Storage This option allows y

Page 25

Configuring Client Call Recorder (Options Description)www.algosolutions.com 28Filter CallsThe Filter Call function may be used to avoid automatic reco

Page 26 - Togg le R e c o r d K e y

Configuring Client Call Recorder (Options Description)Client Call Recorder Installation and User Guide 29Missed CallsClient Call Recorder will generat

Page 27

Configuring Client Call Recorder (Options Description)www.algosolutions.com 30Date FormatClient Call Recorder provides several alternative time and da

Page 28

Configuring Client Call Recorder (Options Description)Client Call Recorder Installation and User Guide 31AuxBox RelayEach AuxBox call recorder provide

Page 29

Configuring Client Call Recorder (Options Description)www.algosolutions.com 32Alerter Compatibility A recommended visual alerter device is the Algo 11

Page 30

Configuring Client Call Recorder (Options Description)Client Call Recorder Installation and User Guide 33Log LevelSets the level of detail of software

Page 31

Import/Export Datawww.algosolutions.com 34Import/Export DataImport Call RecordsClient Call Recorder allows you to import call records (.wma or .wav au

Page 32

Maintenance ToolsClient Call Recorder Installation and User Guide 35Maintenance ToolsClient Call Recorder includes a number of tools designed to keep

Page 33

AuxBox Hardware Informationwww.algosolutions.com 36AuxBox Hardware Information4102 Digital AuxBoxThe 4102 Digital AuxBox monitors the activity of your

Page 34

About Client Call Recorder SoftwareClient Call Recorder Installation and User Guide 1About Client Call Recorder SoftwareIntroduction and OverviewThe A

Page 35 - Typical Alerter

AuxBox Hardware InformationClient Call Recorder Installation and User Guide 37Norstar / BCM, once for Meridian 1 or CS 1000. Allow approximately 8 sec

Page 36

AuxBox Hardware Informationwww.algosolutions.com 38Hardware DescriptionFront Panel LightsPower - Winking indicates USB connection; On solid indicates

Page 37 - Import/Export Data

AuxBox Hardware InformationClient Call Recorder Installation and User Guide 39Switch Settings Eight option switches are accessible through the front p

Page 38 - Maintenance Tools

AuxBox Hardware Informationwww.algosolutions.com 40Setting Relay OptionsRelay Options The 4102 Digital AuxBox is equipped with two relays that provide

Page 39 - AuxBox Hardware Information

AuxBox Hardware InformationClient Call Recorder Installation and User Guide 41M2250 Console Setup The M2250 Attendant Console connects to the phone sy

Page 40 - Connection Diagram

AuxBox Hardware Informationwww.algosolutions.com 424102 SpecificationsGeneralDimensions 12 x 9.7 x 2.7cm (4.7 x 3.8 x 1.1”)Weight 120g (4.2 oz.)Record

Page 41 - Hardware Description

AuxBox Hardware InformationClient Call Recorder Installation and User Guide 434105 Analog AuxBoxThe 4105 Analog AuxBox offers a seamless digital call

Page 42 - Switch# Description

AuxBox Hardware Informationwww.algosolutions.com 44Front Panel LightsPower - Winking indicates USB connection; On solid indicates device is powered bu

Page 43 - Setting Relay Options

AuxBox Hardware InformationClient Call Recorder Installation and User Guide 45If you are using the Manual Save mode, this does not represent a problem

Page 44

AuxBox Hardware Informationwww.algosolutions.com 464105 SpecificationsGeneralDimensions 12 x 9.7 x 2.7cm (4.7 x 3.8 x 1.1”)Weight 120g (4.2 oz.)Record

Page 45 - 4102 Specifications

About Client Call Recorder Softwarewww.algosolutions.com 2PC Requirements• Windows 2000, XP, Vista, Windows 7•One USB Port•256 kB RAM• 1 GB Free Hard

Page 46

AuxBox Hardware InformationClient Call Recorder Installation and User Guide 475006 Centrex AuxBoxThe 5006 Centrex AuxBox offers a seamless digital cal

Page 47 - Machines

AuxBox Hardware Informationwww.algosolutions.com 48Connection DiagramFront Panel LightsPower - Winking indicates USB connection; On solid indicates de

Page 48 - Telephon es

AuxBox Hardware InformationClient Call Recorder Installation and User Guide 49Back Panel USB - Connect to USB port of PC; Provides connectivity to Alg

Page 49 - 4105 Specifications

AuxBox Hardware Informationwww.algosolutions.com 505006 SpecificationsGeneralDimensions 12 x 9.7 x 2.7cm (4.7 x 3.8 x 1.1”)Weight 120g (4.2 oz.)Record

Page 50

AuxBox Hardware InformationClient Call Recorder Installation and User Guide 51AuxBox Hardware Warranty and RepairEach Algo AuxBox hardware module is w

Page 51

Technical Supportwww.algosolutions.com 52Technical SupportSupport and Software UpdatesSupport Contacts and ResourcesClient Call Recorder support is av

Page 52

AppendixClient Call Recorder Installation and User Guide 53AppendixLegality of Call RecordingCountry and Regional Laws GovernThe legality of recording

Page 53 - 5006 Specifications

Optional AuxBox Enhancement Productswww.algosolutions.com 54Optional AuxBox Enhancement ProductsEnterprise Call RecorderMulti-user enterprise level ca

Page 54

Optional AuxBox Enhancement ProductsClient Call Recorder Installation and User Guide 551825P Duet PlusMulti-application loud ringer and paging amplifi

Page 55 - Technical Support

Algo Communication Products Ltd.4500 Beedie StreetBurnaby, BC Canada V5J 5L2www.algosolutions.comToll-free (USA or Canada): 1-877-884-2546Or 1-604-454

Page 56 - Appendix

Quick StartClient Call Recorder Installation and User Guide 3Quick StartQuick InstallConnect to PC 1. Turn on your PC.2. Connect the AuxBox to your PC

Page 57

Quick Startwww.algosolutions.com 4Record and Playback TestNow that Client Call Recorder is installed, you can try the following for a test and quick i

Page 58

Save ModesClient Call Recorder Installation and User Guide 5Save ModesClient Call Recorder provides two different call recording save modes: Automatic

Page 59

Save Modeswww.algosolutions.com 6Manual SaveIn Manual Save mode, only those calls you manually select are saved into the Client Call Recorder database

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